frequently asked questions

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In most cases, reports are available to download the day following the home inspection. We know that some home inspectors provide “reports printed on site”. We find that an additional review of the photos and videos serves as a “quality check” to help ensure that we’ve covered all the details of the property.

It depends on several factors, the most important being size, age, and the options you’ve selected. 

There are all sorts of variables to consider. When we know the details of the property you want inspected, we will be able to give you a more accurate time estimate. On average, we allow three and a half hours for our home inspectors to complete an inspection.

Home inspection fees can be paid online with a debit or credit card as well as by check at the time of the home inspection. We accept Visa, Mastercard, Discover, & American Express. Credit or debit cards may be pre-authorized and are not charged until the report is uploaded. Any check returned for non-payment will be accessed a $35 NSF fee.

We cover the greater Austin and San Antonio areas (Counties: Bexar, Kendall, Guadalupe,  Comal, Hays, Travis, & Williamson). Don't see your area? Other areas available on a case by case basis as schedule permits

Meeting new people, including their kids and pets, is one of our home inspectors favorite parts of the job. We do ask that pets and children are not left alone in areas that are being inspected. The foundation measuring equipment is also sensitive and, if disturbed while in use, can negatively affect the foundation measurement. 

No. Some roofs can be damaged by walking on them while other roofs are just too steep to get on and off of without an OSHA-approved safety harness. However, our home inspectors have high resolution cameras on carbon fiber poles that allow them to clearly “see” your roof.

Home inspections in the state of Texas are regulated by the Texas Real Estate Commission (TREC). TREC dictates what is inspected, the form the report is put on, etc. The focus is on safety, the integrity of the structure and associated systems. While cosmetic issues may be outside the scope of the home inspection it doesn't mean the buyer can not bring these concerns up with the builder or seller of the home.

Home inspections can vary in scope, however items that are typically covered include: electrical system, plumbing system, heating, air conditioning, built-in appliances, as well as structural systems (foundation, roof covering, roof structure, walls, doors, windows, stairway, etc). Other services, such as sewer camera inspection, are also available. Keep in mind that the home inspector is only able to inspect what is visible and accessible on the day of the home inspection. Your home inspector may recommend further evaluation and/or repairs by a specialist, such as a electrician or professional engineer.

We welcome our client's questions, as well as, insights about current concerns with the home. We want them to understand everything that's going on with the home. Our home inspectors are trained to inspect each home in a systematic fashion to ensure nothing is missed and to give our clients the full picture of the home's condition on that day. We have found that speaking to the client at the beginning of the home inspection about known issues and discussing issues found during the inspection at the end helps ensure nothing is missed during the inspection.